Descripcion
Hoyo 19 Restaurant and Market is a leading dining destination known for our exceptional service, delectable cuisine, and inviting atmosphere. We pride ourselves on creating memorable experiences for our guests and fostering a positive, inclusive work environment for our team members.
We are seeking a dynamic and experienced Restaurant Supervisor to join our team. The ideal candidate will be passionate about hospitality, possess strong leadership skills, and have a proven track record in the restaurant industry. As a Restaurant Supervisor, you will be responsible for overseeing daily operations, ensuring customer satisfaction, and supporting our team to achieve excellence.
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Requisitos - Requirements
• Supervise daily restaurant operations, including opening and closing procedures.
• Train, mentor, and manage front-of-house staff to maintain high service standards.
• Ensure all guests receive prompt, professional, and courteous service.
• Monitor inventory levels and coordinate with the kitchen staff to ensure smooth service flow.
• Handle customer inquiries, feedback, and complaints professionally and promptly.
• Assist in scheduling staff shifts and managing labor costs effectively.
• Uphold health, safety, and sanitation standards in compliance with local regulations.
• Contribute to a positive work environment and team morale.
• Proven experience as a restaurant supervisor or in a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and handle high-pressure situations.
• Knowledge of restaurant operations, including inventory management and customer service.
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