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Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation.
They often have the following responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Call clients and customers to inform them about the company’s new products, services and policies
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
Requisitos - Requirements
Requirements:
- Associate Degree or Bachelor Complete
- Previous experience in a similar position
ability to work administrative shift
- Proficient in Microsoft Programs : Excel
- Fully Bilingual