Descripcion

*Monitors and promptly resolves complex technical issues related to hardware, software, and networks by employing various testing tools and techniques. *Delivers day-to-day technical support services essential for ensuring smooth system operation, maintenance, and enhancement. *Assists with computer operations, equipment installation, data verification, media duplication, document control, and software installation. *Conducts meticulous user acceptance testing and maintains comprehensive documentation for new development activities. *Expertly maintains, analyzes, troubleshoots, and repairs computer systems, hardware components, and peripherals. *Executes hardware and software system upgrades or replacements as required. *Manages user account information, including rights and system groups. *Provides efficient maintenance, upgrade, and repair services for personal computing devices.