Network Operation Center Technician Puerto Rico A Target Human Resources Solutions, Clasificados Empleos Puerto Rico

DescripciónDescription Provide 24-hour surveillance and tier-1 troubleshooting for network and customer issues to comply with Service Level Agreement (repair time and follow up) and notification process (outage alerts and customer follow up).

Requisitos Requirements Requirements � Associates Degree and three years of equivalent experience in related field and/or training or equivalent combination of education and experience. Experience in outside plant required. � Knowledge of network topology or equivalent 2-year experience in maintenance and repair. � Experience in networking and telephony. � Experience or training of TCP/IP/UDP/ Complete understanding of TCP/IP suite such as Upper Layer Apps and Services, Transport Layer, Network Layer, Data Link Layer and Physical Layer. � Knowledge in troubleshooting and diagnostic of service interruptions in all types of transport used in the telephony business for commercial customers. � Knowledge in troubleshooting internet routing protocols. (OSPF,BGP, etc). � Advanced knowledge in testing DS1 & DS3 circuits. � Must be self-motivated to Follow-up with customers to ensure 100% satisfaction with all work completed. � Knowledge or training of VOIP (SIP/ MGCP). Experience troubleshooting VOIP in diff

Con Alguna Experiencia Requires Intermediate Experience

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