Leave of Absence Coordinator Puerto Rico IKON Executive & Staffing Solutions, Clasificados Empleos Puerto Rico

DescripciónDescription Responsible to receive assign cases as applicable and send FMLA, STD and LTD packages to claimants within established timeframes and documentation standards. Complete STD/LTD claims evaluation/administrative process (telephone communications, non-determination, denials, approval, medical documentation request letters, etc.) in support of case management process for the assigned account(s).

Requisitos Requirements Education/Experience: � Bachelor's degree in Nurse, Human Resources or a related field. � One (1) year experience working experience in medical disability services or similar, knowledgeable of leave regulatory requirements and medical terminology is preferred. � Knowledge of HRIS and benefits legislation. Knowledge of Disability Management, FMLA and Workers Compensation is a plus. Telephonic customer service experience, preferably in call center setting. Skills: � Strong sensitivity and adherence to confidentiality standards. � Communications should be concise, respectful, professional and polite at all times. Bilingual (oral/written) in English and Spanish. � Strong organizational and problem-solving skills with demonstrated ability to prioritize work.

Con Alguna Experiencia Requires Intermediate Experience

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