DescripciónDescription- Develop and manage the annual operating budget for the department.
- Manages aftersales support for the business, including the technical support processes to guarantee service standardization, ensuring homogenous warranty processes, technical training & certification, the execution of technical campaigns and recalls, project development, technological innovation, and service optimization according to the budget and standards defined by the OEMs and the company.
- Supports the retail operation and dealer network by providing value added support through KPI reporting, process optimization and training to aid in delivering high customer satisfaction, drive retention and market share growth.
- Manages the Warranty process to ensure compliance with OEM requirements while mitigating risk/loss to the business.
Requisitos Requirements- Bachelor of Business Administration with a concentration in Sales/Marketing or Engineering.
- 2+ years of experience in a Parts or Service Management role.
- Excellent Communication skills in English and Spanish – verbal, written and presentation.
- Capacity to handle difficult clients and conversations.
- Capacity to work under pressure.
NO Requiere ExperienciaNO Experience Required
BeneficiosBenefits PackageAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
AVISO de ClasificadosOnline Los patronos NO le piden dinero ni un depósito para trabajar, si lo piden es un negocio, inversión o Fraude. NO envíe dinero para trabajar, tampoco ofrezca información personal, por teléfono o email. Evite el Fraude
ClasificadosOnline Warning Employers DON'T ask for money or deposits for work, if they do is a bussiness, invertion or Fraud. DON'T send money for work, neither offer personal information, by phone or email. Avoid the Fraud
