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DescripciónDescription
In this role you will lead the B2B end customers digital experience strategy. Monitor customer interactions to provide continuous improvement in the customer digital experience workflow interactions and journeys, lead to sales to cash, operational and customer service procedures and other related business areas. Work closely with cross-functional teams by analyzing, documenting, and designing improvement principles to achieve key business goals.
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Requisitos Requirements
Requirements:
-Bachelor's Degree in Engineering or Computer Science or related field.
-A combination of between 3-5 years of proven experience in business operations, business planning, project or proposal management, business modeling/mapping, business process development, leading organizational change initiatives and communications.
-Experience in process mapping and reengineering, developing workflows and business requirements.
-Strong problem solving and analytical abilities to identify process, systems, or training issues.
-Proven ability to assess business needs/rules and translate them into relevant proposals.
-Excellent verbal, written communication with the ability to empathize and deliver clear concise messaging, including manipulating data, creating reports, visualizations, and presentations from scratch.
EEO / AA , "Patrono con Igualdad de Oportunidad de Empleo”. Acción Afirmativa para Mujeres, Minorías, Veteranos y Personas con Discapacidad"
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Con Alguna Experiencia
Requires Intermediate Experience
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Empleos en Puerto RicoJobs in Puerto Rico
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Empleos en Puerto RicoJobs in Puerto RicoTecnologia
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