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DescripciónDescription
Responsible for call center policies and procedures including meeting call center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organization goals.
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Requisitos Requirements
• Bachelor’s in business administration or related field.
• Experience in call monitoring preferred.
• 2 years of experience working in a Call Center or Customer Service is preferred.
• Base knowledge in ICD-10 codes (International Classification of Disease) and CPT (Current Procedural Terminology) is preferred.
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Con Alguna Experiencia
Requires Intermediate Experience
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Empleos en Puerto RicoJobs in Puerto Rico
IKON Executive & Staffing Solutions
Empleos en Puerto RicoJobs in Puerto RicoOficina
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