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DescripciónDescription
Job Summary
The Health Professional provides telephonic customer service and timely resolves inquiries regarding patient care, eligibility, benefits, and claims, among others. This key individual provides follow-up for patients to assure continuity of care and efficiency of overall services. This employee is not responsible for conducting any UM review activities that require the interpretation of clinical information.
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Requisitos Requirements
Requirements
• Bachelor’s Degree in Behavioral Health or related field preferred.
• Minimum 2 years of experience in customer service in a behavioral health or managed care environment preferred.
• Knowledge and ability to interpret benefit, account, and claim information.
• Proficient in data entry.
• Personal computer experience should include working with Microsoft Word, Excel, PowerPoint, and Outlook at the intermediate level at a minimum.
• Strong verbal and written communication skills.
• Strong analytical skills with demonstrated ability to problem solve.
• Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas.
• Organizational skills with the ability to handle multiple tasks and/or projects at one time.
• Time management skills with the ability to prioritize and schedule daily activities for the most efficient use of time.
EEO
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Con Alguna Experiencia
Requires Intermediate Experience
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Empleos en Puerto RicoJobs in Puerto Rico
A Target Human Resources Solutions
Empleos en Puerto RicoJobs in Puerto RicoGenerales
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